Privacy Policy

Introduction

AIartist ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services. By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This policy applies to all users of our services, including website visitors, course participants, community members, and anyone who provides personal information to AIartist through any means.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for our training programs or create an account
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter or marketing communications
• Participate in our community forums, discussions, or peer networks
• Submit feedback, testimonials, or reviews
• Apply for mentorship programs or instructor positions
• Participate in surveys, contests, or promotional activities
• Request customer support or technical assistance
• Upload content, portfolios, or creative work to our platform
• Engage in collaborative projects or peer critique sessions
• Purchase products or services from us

This information may include your full name, email address, phone number, billing address, shipping address, payment information, professional background, portfolio samples, creative work, communication preferences, and any other information you choose to provide.

Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms used
• Date and time of visits and interactions
• Click-through rates and user engagement metrics
• Technical information about your internet connection
• Cookies and similar tracking technologies data

Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors and financial institutions
• Social media platforms (if you choose to connect your accounts)
• Marketing partners and affiliate networks
• Public databases and professional networks
• Other users who refer you to our services
• Analytics and advertising service providers

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

• Providing and maintaining our training services and platform functionality
• Processing payments, managing subscriptions, and handling billing inquiries
• Creating and managing your user account and profile
• Communicating with you about our services, updates, and important notices
• Delivering personalized content and recommendations based on your interests
• Sending marketing communications and promotional materials (with your consent)
• Facilitating community interactions, peer networking, and collaborative projects
• Providing customer support and responding to your inquiries
• Improving our website, services, and user experience through analytics
• Conducting research and analysis to enhance our educational programs
• Detecting, preventing, and addressing fraud, security issues, and technical problems
• Complying with legal obligations and regulatory requirements
• Protecting our rights, property, and the safety of our users and the public
• Facilitating business transfers, mergers, or acquisitions

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

Service Providers and Business Partners

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These parties include:

• Payment processors and financial service providers
• Cloud hosting and data storage providers
• Email marketing and communication platforms
• Analytics and performance monitoring services
• Customer support and help desk platforms
• Learning management system providers
• Security and fraud prevention services

Legal Requirements and Protection

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal processes, court orders, or government requests
• Enforce our terms of service and other agreements
• Protect our rights, property, and intellectual property
• Ensure the safety and security of our users and the public
• Investigate and prevent fraud, security breaches, or illegal activities
• Respond to claims of violation of third-party rights

Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity or successor organization as part of the business assets.

Consent-Based Sharing

We may share your information with third parties when you have given us explicit consent to do so, such as when participating in partner programs or collaborative projects.

Data Security and Protection

We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms for our systems
• Employee training on data protection and privacy best practices
• Secure data centers with physical access controls and monitoring
• Regular backup procedures and disaster recovery planning
• Incident response procedures for potential security breaches
• Compliance with industry security standards and frameworks

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information for certain purposes
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis
• Opt-out: Unsubscribe from marketing communications at any time
• Cookie Management: Control cookie preferences through your browser settings

To exercise these rights, please contact us at privacy@aiartist.com or call +1 (213) 842-9704. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• Legitimate business interests and operational needs
• Your relationship with us and account status

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal procedures.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to protect your data, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent regulatory bodies
• Certification schemes and codes of conduct
• Your explicit consent for specific transfers

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications to registered users
• Displaying prominent notices on our website or platform
• Providing in-app notifications where applicable

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.