Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your computer, tablet, smartphone, or other device when you visit a website. They help websites remember information about your visit, such as your preferred language, login status, and other settings, which can make your next visit easier and the site more useful to you.

This Cookie Policy explains how AIartist ("we," "our," or "us") uses cookies and similar technologies when you visit our website, use our services, or interact with our online content. This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our website, you consent to our use of cookies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our website.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function properly and cannot be disabled in our systems. They enable basic functions like page navigation, access to secure areas of the website, form submissions, and user authentication. Essential cookies include:

• Session management cookies that maintain your login status
• Security cookies that help protect against fraud and unauthorized access
• Load balancing cookies that ensure optimal website performance
• Preference cookies that remember your language and region settings
• Shopping cart cookies that maintain your course selections

The website cannot function properly without these cookies, and they are set automatically when you use our services.

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often, how long users spend on different pages, and if users receive error messages. This information helps us analyze website performance and improve how our website works. Performance cookies include:

• Google Analytics cookies that track user behavior and site usage
• Heat mapping cookies that show how users interact with page elements
• A/B testing cookies that help us optimize user experience
• Error tracking cookies that help us identify and fix technical issues
• Speed monitoring cookies that measure page load times
• Conversion tracking cookies that measure the effectiveness of our marketing

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages. Functionality cookies include:

• Personalization cookies that remember your preferences and settings
• Video player cookies that remember your playback preferences
• Chat widget cookies that maintain conversation history
• Form completion cookies that save partially completed forms
• Accessibility cookies that remember your accessibility preferences

Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be set through our site by our advertising partners and are used to build a profile of your interests and show you relevant advertisements on other sites. Advertising cookies include:

• Retargeting cookies that show you relevant ads on other websites
• Social media cookies that enable sharing and social media integration
• Interest-based advertising cookies that track your browsing behavior
• Frequency capping cookies that limit how often you see the same ad
• Attribution cookies that measure the effectiveness of advertising campaigns

How We Use Cookies

We use cookies for various purposes to enhance your experience and improve our services:

• Website Functionality: To ensure our website works properly, securely, and efficiently across different devices and browsers
• User Experience: To remember your preferences, settings, and previous interactions to provide a personalized experience
• Performance Analytics: To understand how our website is used, identify popular content, and optimize site performance
• Security: To protect against fraud, unauthorized access, and other security threats
• Communication: To remember your contact preferences and communication history
• Marketing: To deliver relevant content and advertisements based on your interests and behavior
• Research: To conduct research and analysis to improve our educational programs and services
• Compliance: To meet legal and regulatory requirements for data collection and user consent
• Customer Support: To provide better customer service by understanding your usage patterns and preferences

Third-Party Cookies and Services

Some cookies on our website are set by third-party services that appear on our pages. We work with various trusted partners to provide enhanced functionality and services. These third-party cookies may include:

Analytics and Performance

• Google Analytics: For comprehensive website analytics and user behavior tracking
• Hotjar: For heat mapping and user session recording to improve user experience
• Mixpanel: For advanced event tracking and user journey analysis

Payment and E-commerce

• Stripe: For secure payment processing and fraud prevention
• PayPal: For alternative payment options and transaction security

Customer Support and Communication

• Intercom: For live chat functionality and customer support
• Zendesk: For help desk and ticket management systems
• Mailchimp: For email marketing and newsletter management

Social Media and Sharing

• Facebook Pixel: For social media advertising and conversion tracking
• LinkedIn Insight Tag: For professional network advertising and analytics
• YouTube: For embedded video content and viewing analytics

These third parties may use cookies to collect information about your online activities across different websites over time for their own purposes, including advertising and analytics.

Managing Your Cookie Preferences

You have several options for managing cookies and controlling how they are used on your device:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically:

• View what cookies are stored on your device and their details
• Delete existing cookies individually or all at once
• Block cookies from being set by all websites or specific sites
• Set preferences for first-party and third-party cookies
• Receive notifications when cookies are being set
• Set cookies to be automatically deleted when you close your browser

Cookie Consent Management

We provide a cookie consent banner that allows you to accept or decline different categories of cookies. You can update your preferences at any time by accessing the cookie settings through the banner or footer link.

Opt-Out Tools and Resources

For analytics and advertising cookies, you can opt out using these tools:

• Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative: Visit the NAI opt-out page to opt out of interest-based advertising
• Digital Advertising Alliance: Use the DAA WebChoices tool to control advertising cookies
• European Interactive Digital Advertising Alliance: For EU users, visit the EDAA opt-out page
• Your Online Choices: Manage advertising cookies through the Your Online Choices platform

Important Note: Disabling certain cookies may affect the functionality of our website and your user experience. Some features may not work properly if essential cookies are blocked.

Cookie Retention and Storage

Cookies are stored for different periods depending on their purpose and type:

Session Cookies

These temporary cookies are automatically deleted when you close your browser or end your session. They are used for essential functions like maintaining your login status during your visit.

Persistent Cookies

These cookies remain on your device for a set period or until manually deleted. Common retention periods include:

• Preference Cookies: Typically stored for up to 1 year
• Analytics Cookies: Usually stored for 2 years
• Advertising Cookies: Generally stored for 30 days to 2 years
• Security Cookies: May be stored for various periods based on security requirements

Cookie Refresh

Some cookies may be refreshed or updated each time you visit our website, extending their expiration date. This helps ensure optimal functionality and up-to-date preferences.

International Cookie Regulations

We comply with applicable cookie laws and regulations in different jurisdictions:

European Union (GDPR and ePrivacy)

For users in the EU, we obtain explicit consent before setting non-essential cookies and provide clear information about cookie purposes and retention periods.

California (CCPA)

California residents have additional rights regarding personal information collected through cookies, including the right to opt-out of the sale of personal information.

Other Jurisdictions

We monitor and comply with emerging cookie regulations in other countries and regions where our users are located.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications to registered users when significant changes are made
• Displaying prominent notices on our website or in our services
• Updating our cookie consent banner to reflect new cookie categories or purposes
• Providing in-app notifications where applicable

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.